Service & Resource Directory

WAVES is not a direct service provider. We are not able to provide support to those experiencing family violence. If you are looking for family violence support, here you will find a brief list of some of the service providers in West Auckland, as well as a list of national helplines.

‍If you or someone you know is in immediate danger, call 111 (if it is unsafe to speak, press 55).

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Age Concern

Confidential elder abuse prevention, advocacy, and education, plus accredited visiting, total mobility, and in-home support for Waitakere’s older people.
Elderly
Visit Them
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CARE Waitākere

Therapy for all ages, parenting support, subsidised counselling, budgeting, and group programmes (Seasons, Breakthrough, Storm Birds, DBT-based Skills for Life).
Family
Visit Them
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E Tipu E Rea

Providing whānau-based health and social support, and individual and systemic advocacy to allow mātua taiohi, hapū māmā, and their tamariki to thrive. Come join our whānau!
Family
Visit Them
An exterior view of Family Actions office

Family Action

Family Action offers a range of free services for those who have experienced abuse, trauma, family and sexual violence.
Family
Children
Youth
Visit Them
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Lifewise

Lifewise NZ is an Auckland-based community social development organisation. We’re here to help people living with hardship have better opportunities and futures.
Family
Counselling
Visit Them
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Man Alive

Man Alive provides specialist counselling, group programmes, and whānau support to help men and families build respectful, violence-free relationships.
Men
Family Violence
Visit Them
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NZESS

A not-for-profit organisation that is governed by a Board of Trustees, including chairperson, secretary, and treasurer, from different cultural and professional backgrounds.
Family
Children
Counselling
Parenting
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Pillars

Pillars Ka Pou Whakahou is a charity that actively supports the tamariki and whānau of people in prison or those serving a community-based sentence.
Family
Children
Visit Them
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Te Whare O Ngā Tūmanako

A not-for-profit organisation providing support for wāhine, their tamariki, rangatahi and whānau to live free from any form of violence and abuse.
Women
Family
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The Fono

The Fono is a proven leader in delivering health outcomes for the people who need it the most, fostering well, safe, vibrant and informed communities.
Family
Visit Them
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Tu Wahine Trust

Kaupapa Māori counselling, therapy and support for survivors of sexual harm (mahi tukino) and violence within whānau.
Sexual Violence
Visit Them
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We couldn't find any services matching your search. Try adjusting your filters or browsing by category. If you need urgent assistance, visit our Find Help page for emergency support options.

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Helplines

Need help now? Contact a helpline below

Safe to Talk

The helpline provides 24/7 access to free and confidential information and support by phone, text, email or online chat.
0800 044 334
4334
support@safetotalk.nz
Visit Them

Shakti

We endeavour to facilitate and ensure safety and overall well-being of all women, young women and children through strategic intervention measures.
0800742584
crisisline@shakti.org.nz
Visit Them

‍Lifeline

Our free helpline & text services provide 24/7, confidential support from highly trained staff and volunteers.
0800 543 354
4357
office@lifeline.org.nz
Visit Them

Elder Abuse Response Service

If you have concerns about how you are being treated or feel frightened or at risk, help is available. It’s free, and available 24 hours a day.
0800 32 668 65
5032
support@elderabuse.nz
Visit Them

Women’s Refuge

Including a 24hr crisis-line, information and safe housing for women, young people and children experiencing abuse.
0800 733 843
Visit Them

24/7 Family Violence Helpline

0800 456 450
Visit Them
Useful Links

Useful links to resources and information

Are You OK: Family violence – it’s not ok

Information about family violence and getting support for you or someone else including a service finder tool.
https://www.areyouok.org.nz/
Visit Them

Change is Possible

Information and support for those seeking help to change their behaviour.
https://www.changeispossible.org.nz/
Visit Them

Social Service Providers | Te Pai Ora o Aotearoa

A membership-based organisation for all community-based social service providers, Strengthening the social sector through advocacy and engagement, learning and development, relationships and sector leadership.
https://www.sspa.org.nz/
Visit Them

Vine | Violence Information Aotearoa

Vine is your national centre for family violence and sexual violence research and information in Aotearoa New Zealand.
https://www.vine.org.nz/
Visit Them
Our Funders

Thank you to our generous funders for their ongoing support

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