Privacy Policy
We are committed to keeping your personal information safe. This policy explains what data we collect, how we use it, and your rights to control your information.
Introduction
WAVES Trust is committed to protecting your privacy. This policy outlines how we collect, store, use, and share your personal information. By using our website or services, you agree to the terms of this policy.
Information We Collect
We may collect personal information such as your name, email address, phone number, and organisation details when you submit a form, sign up for updates, or contact us. We also collect website usage data, including cookies and analytics tracking, to improve our services.
How We Use Your Information
Your information helps us respond to inquiries, process membership applications, and provide relevant updates. We also use it to improve our website, maintain security, and ensure a better user experience. You can opt out of communications at any time.
Sharing Your Information
We do not sell or share your personal information with third parties except when required by law or necessary for essential services, such as email or payment processing.
Data Security
We take reasonable measures to protect your information from loss, misuse, or unauthorised access. However, no online service is completely secure, and we encourage caution when sharing personal details.
Your Rights & Choices
You have the right to access, correct, or request deletion of your personal information, subject to legal obligations. You can also opt out of communications at any time.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us.
Emergency support and where to get help
WAVES is not a direct service provider. We are not able to provide support to those experiencing family violence. If you are looking for family violence support services in West Auckland, please view the Service Directory.
Emergency support for urgent situations
If you or someone you know is in immediate danger, call 111 (if it is unsafe to speak, press 55).
Our service directory also has a list of national helplines that can provide immediate phone and text support.
Access support services
Search our directory for a snapshot of services available in West Auckland.
- Family violence support – Refuge, crisis support, counselling and programmes.
- Kaupapa Māori services
- Elder abuse services
- Family and child services
- Pacific and ethnic services
Thank you to our generous funders for their ongoing support
