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ACC - Integrated Services for Sensitive Claims: Information sessions for contract updates

September 22, 2023 at 1:21 PM

From the New Zealand Family Violence Clearinghouse -


25 October - 29 November 2023, multiple one day sessions available


12:30-5pm, for all sessions


Multiple sessions throughout Aotearoa New Zealand




Free. RSVP by Wednesday 4 October 2023

After two years of engagement with the sexual violence sector to evolve the support ACC provides to survivors of sexual violence through the Integrated Services for Sensitive Claims (ISSC), ACC is getting ready to go to market with its new ISSC contract in April 2024.

Register for this event

Listing of training and other events does not constitute endorsement by the New Zealand Family Violence Clearinghouse. Information is as provided by the organiser. For further information or queries about training or events, please contact the organiser using the links or contact details provided.

***Registration closes Wednesday 4 October 2023***

Preparing the market for new ACC sensitive claims contract

To prepare the market for the ISSC contract, ACC will be hosting 23 in-person information sessions in 18 locations across Aotearoa New Zealand beginning 25 October and ending 29 November 2023. 

The current ISSC contract will expire on 30 November, 2024, and the new ISSC contract will take effect on 1 December, 2024. ACC plan to release the new ISSC contract for tender in April 2024. This means that if you're an existing ISSC supplier and wish to continue offering your services, you'll need to submit a tender for the new contract.

During these sessions, participants will learn about upcoming changes to the ISSC and how to apply to tender for the new ISSC contract. These half-day sessions are open to existing ISSC suppliers and providers, and any organisations interested in tendering for the new contract.  

Who should attend

These sessions are open to anyone interested in learning about the new ISSC contract. This includes existing ISSC suppliers and providers, as well as others who may be interested in tendering for the new ISSC contract. 

Register for you preferred sessions here.

If you want to know more, visit the ACC event page.

Sessions (Some sessions may have already reached capacity):


  • Thursday 9 November 2023, Bruce Mason Centre, 1 The Promenade, Takapuna
  • Friday 10 November 2023, Due Drop Events Centre, 770 Great South Road, Manukau
  • Tuesday 21 November 2023, Bruce Mason Centre, 1 The Promenade, Takapuna
  • Wednesday 22 November 2023, Rydges Auckland, 59 Federal Street, Auckland

Category: Events