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Victims Information Service

October 15, 2015 at 3:55 PM

Victims Information Service

The Victims Information Service gives people affected by crime quick and easy access to information about their rights, support services and the criminal justice system.

We are writing to you because we want to promote the Victims Information Service as widely as possible and we hope you find it useful in your work with victims of crime.

The Victims Information Service is a Ministry of Justice initiative and includes the Victims Information help line and the new Victims Information website.

The Victims Information Line – 0800 650 654

The Victims Information Line provides information to victims of crime and their families, connects victims to services and ensures crisis calls are directed to the correct agency. From 1 October 2015, this service was extended to operate 24 hours a day 365 days a year.

The Victims Information website -

The new Victims Information website provides a one-stop guide to the criminal justice system and support agencies for people affected by crime. The website also has information about victims’ rights, how victims can make a complaint and links to the Victims Code.

All of the Victims Information publications are available to order for free from the Victims Information website -

Promoting the Victims Information Service

You can order printed materials promoting the Victims Information Service, including a wallet card and flyer, from our website.

We also encourage you to include a link to the Victims Information Service from your website. You can email us at to request a logo image for this purpose.


Yours sincerely,


The Victims Centre