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The digital divide and remote service delivery - CFCA webinar

February 12, 2021 at 1:07 PM

From the NZFVC

DATE

Wednesday 24 February 2021

TIME

3-4pm, NZDT (1-2pm, AEDT)

LOCATION

Online (Australia based)

ORGANISED BY

CFCA, Australian Institute of Family Studies

COST

Free

This webinar will explore the digital divide and its impact on the remote delivery of child, family and community welfare services.

Register for this event

COVID-19 has produced increasing demands on many child, family and community welfare services, including mental health and domestic violence. At the same time, due to restrictions, services have needed to shift to remote service delivery, which has exposed inequities in community levels of digital access and literacy. Many service providers have created innovative solutions to continue supporting their clients and community.

Drawing on some of these experiences and the research evidence, this webinar will explore:

  • The ‘digital divide’ and which population groups are most at risk of digital exclusion, and why
  • The challenges of operating when both clients and service providers are impacted by digital exclusion
  • Innovative solutions and practical considerations for ongoing remote service delivery.

This webinar will be of interest to professionals working in domestic and family violence, mental health, child protection, out-of-home care and other social services.

Presenters: Jo Barraket, Annette Michaux and Kathryn Bannister.

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Category: Events